Non-profits must become deeply engaged in the ways that their donor communities are using social technology.
Simon MainwaringPerhaps the most effective way to describe the approach a brand must take is to think of themselves as social cartographers. By that I mean that brands must simultaneously inspire, engage and maintain a series of conversations taking place within certain cultural landscape specific to their business goal.
Simon MainwaringEnsure your employees understand what your brand stands for so they can be your first line of word-of-mouth advertising.
Simon Mainwaring