Leaders, whatever the size of their organizations, are those willing to put the interests of other people before their own.

Instead of showing up to let everyone know how great we are, show up to find out how great everyone else is.

Most people ignore opportunities because they see only danger. Entrepreneurs ignore danger because they see only opportunities.

Anyone can sell product by dropping their prices, but it does not breed loyalty.

More information is always better than less. When people know the reason things are happening, even if it's bad news, they can adjust their expectations and react accordingly. Keeping people in the dark only serves to stir negative emotions.

I've been dogmatic to use myself as a case study.

True strength is the courage to admit our weaknesses.