If our leaders are to enjoy the trappings of their position in the hierarchy, then we expect them to offer us protection. The problem is, for many of the overpaid leaders, we know that they took the money and perks and didn’t offer protection to their people. In some cases, they even sacrificed their people to protect or boost their own interests. This is what so viscerally offends us. We only accuse them of greed and excess when we feel they have violated the very definition of what it means to be a leader.

The leader's job is to lead and protect. Not have all the answers, not know everything to do, not to micromanage and tell people what to do or how to do it. A leader's job is to lead and protect. That's their job, and it's the people within the organization - their job is to get the work done.

Truly effective and inspiring leaders aren’t actually driven to lead people; they are driven to serve them.

Look down from as high as possible. Look ahead as far as you can see. Then decide what to do.

What I'm doing is obeying the law of diffusion of innovations.

If you help one person in the room, you're an abject failure. You have to change something.

People don't buy what you do; they buy why you do it and what you do simply proves what you believe.