If our leaders are to enjoy the trappings of their position in the hierarchy, then we expect them to offer us protection. The problem is, for many of the overpaid leaders, we know that they took the money and perks and didn’t offer protection to their people. In some cases, they even sacrificed their people to protect or boost their own interests. This is what so viscerally offends us. We only accuse them of greed and excess when we feel they have violated the very definition of what it means to be a leader.

Optimism is the ability to focus on where we're going, not where we're coming from.

When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.

Stories are attempts to share our values and beliefs. Storytelling is worthwhile when it tells what we stand for.

I don't care about convincing the people who think I'm naive or an idiot.

Make it about them, not about you.

Halloween is one of my favorite days of the year. I have a strict rule: I don't work on Halloween and I won't travel on Halloween. Not for any reason.