You have to be careful what you think you know.

I only have one why, and my challenge is to make sure the things I say and the things I do remain consistent for as often and as long as possible.

If we care about the average working American, then Wal-Mart matters. A lot.

Generosity is doing something for someone else expecting nothing in return.

It's better to do it than to talk about how perfect it could be.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

Most people think leadership is about being in charge. Most people think leadership is about having all the answers and being the most intelligent person or the most qualified person in the room. The irony is that it is the complete opposite. Leadership is about empowering others to achieve things they did not think possible. Leadership is about pointing in the direction, articulating a vision of the world that does not yet exist. Then asking help from others to insure that vision happens.