Managers watch over our numbers, our time and our results. Leaders watch over us.

Don't freak yourself out by what other people have. They don't have what you've got.

What I'm doing is obeying the law of diffusion of innovations.

Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.

The true value of networking doesn't come from how many people we can meet but rather how many people we can introduce to others.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

The difference between those who do and those who don't is that those who don't believe it when they are told they can't.