My concern is that we live in an economy in which stabbing someone and waiting for them to complain before we remove the knife has become the normal way of doing business. When did we lose sight of the fact that it's not nice to stab people in the first place?

What I'm doing is obeying the law of diffusion of innovations.

Average companies give their people something to work on. The most innovative organizations give their people something to work toward.

Any parent who tells their kids that they can't attend a school play or go to a soccer match because they have to work is kidding themselves. It's OK to miss a game or two or a performance here and there, but it's not all right to miss the majority of them.

In the 1980s America reacted to the Soviet Union's invasion of Afghanistan. We supported a war that left a nation torn to pieces. And as the last Soviet tank left the country, so did we.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

Disney is one of the best hotel companies in the world. Yet they have never and will never open a casino on the Vegas strip.