Poor leaders push us towards the goal. Great leaders guide us through the journey.

Disney became hated. It became one of the evil corporations. It used to be loved. They couldn't hold onto talent; they couldn't attract talent. Some of their products did badly. The Californialand project was a $5 billion waste of money. They couldn't make it work. The magic had gone, no pun intended.

We must be clear about where we’re going if we want anyone to help us get there.

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.

Leadership is a choice to protect the person to the left of us, and protect the person to the right of us, and sometimes that may come at a cost. It may cost us our benefits, it may cost us our comfort, it may sometimes cost us our perks, whatever it is, credit.

Quality effective leaders have the confidence to trust others to try, succeed, and sometimes to fail.

The confident ask questions to learn what will connect. The insecure just keep talking with the hope something will stick.