I don't care about convincing the people who think I'm naive or an idiot.

Returning from work feeling inspired, safe, fulfilled and grateful is a natural human right to which we are all entitled and not a modern luxury that only a few lucky ones are able to find.

Leaders volunteer to go first into danger. Their willingness to sacrifice for us is the reason we're inspired to follow.

Managers watch over our numbers, our time and our results. Leaders watch over us.

Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

Genius is in the idea. Impact, however, comes from action!

When my books came out, they started selling but they started selling at a relatively consistent but low pace. And they started to pick up the pace.