When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

Disney is beloved again. They can now attract the talent again and they can hold onto the talent again. People trust them again. It's all return since they went back to the why.

It is only from the people I've had the good fortune to meet that I am learning the lessons to guide me. Baz Luhrmann, director of 'Moulin Rouge,' for example, has a childlike curiosity about the world. He doesn't pretend to know all the answers - quite the opposite, in fact. He asks loads of questions of everyone.

The only way to 'find out if it will work out' is to do it.

Words may inspire but only action creates change.

We think that we all have to like each other before we trust each other and that necessarily is not the case.

The hardest part is starting. Once you get that out of the way, you'll find the rest of the journey much easier.