There are two types of claims: those based on hard numbers and those based on slippery numbers.

What good is an idea if it remains an idea? Try. Experiment. Iterate. Fail. Try again. Change the world.

The leader's job is to lead and protect. Not have all the answers, not know everything to do, not to micromanage and tell people what to do or how to do it. A leader's job is to lead and protect. That's their job, and it's the people within the organization - their job is to get the work done.

Leadership is not about being in charge. Leadership is about taking care of those in your charge.

Don't wait for perfection before you start. Start somewhere so you can have something tangible you can work to perfect.

Complaining begets more complaints. Anger begets more anger. And optimism begets more optimism.

A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.