There are two types of claims: those based on hard numbers and those based on slippery numbers.

Offer your strengths to others and you'll be amazed how many people offer their strengths to you.

We live in times of high stress. Messages that are simple, messages that are inspiring, messages that are life-affirming, are a welcome break from our real lives.

Customers will never love a company until its employees love it first.

The goal is not simply to 'work hard, play hard.' The goal is to make our work and our play indistinguishab le.

The leader's job is to lead and protect. Not have all the answers, not know everything to do, not to micromanage and tell people what to do or how to do it. A leader's job is to lead and protect. That's their job, and it's the people within the organization - their job is to get the work done.

The strong bond of friendship is not always a balanced equation; friendship is not always about giving and taking in equal shares. Instead, friendship is grounded in a feeling that you know exactly who will be there for you when you need something, no matter what or when.