There are two types of claims: those based on hard numbers and those based on slippery numbers.

True love exists in business. It's when Employee and Employer are amazingly grateful to have each other. We should all have true love at work.

Leaders volunteer to go first into danger. Their willingness to sacrifice for us is the reason we're inspired to follow.

Our vision is only actionable if we share it. Without sharing, it’s just a figment of our imagination.

I can't stand those people, speakers in a room, they say this all the time, "If I can just help one person in this room, I've done my job." You have an audience of 500 people and your standard of success is one person? That's terrible. If you help one person in the room, you're an abject failure. You have to change something.

If you go to the gym and you come home and look into the mirror, you'll see nothing. If you go the next day and you come home, you will see nothing. In fact sometimes you're in pain.

You [should] persist even though there are some short-term stresses and even though there is some uncertainty, because it's the right thing to do.