The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

I couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.

Instead of showing up to let everyone know how great we are, show up to find out how great everyone else is.

When we are selective about doing business only with those who believe in our WHY, trust emerges.

Leaders volunteer to go first into danger. Their willingness to sacrifice for us is the reason we're inspired to follow.

I was never a writer.

Anyone who achieves any kind of success, however you want to define it, sometimes can't let go of it.