The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

What's important to me is that I put messages out, whether it's a TED talk, whether it's a book.

Don't show up to prove. Show up to improve.

Value is a perception not a calculation. Value is something people feel, not something we tell them they get

The value of networking is not measured by the number of people we meet but by the number of people we introduce to others.

Leadership is not achieved by an individual. Leadership is bestowed by the group.

People will do as they are told by someone who outranks them, but they will only follow someone they believe in.