The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

When people are financially invested, they want a return. When people are emotionally invested, they want to contribute.

I'm a messenger. I'm one piece of a giant jigsaw puzzle.

Never opt for change simply to leave something you don't like. Change works best when you go toward something, even if it is the unknown.

Average companies give their people something to work on. The most innovative organizations give their people something to work toward.

No matter how many or how few people you have reporting to you, you must remember that as you climb higher in the ranks, your words will be taken as commands even if you're just thinking out loud.

A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email - no need to.