The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.

A good leader takes care of those in their charge. A bad leader takes charge of those in their care.

The rank of office is not what makes someone a leader. Leadership is the choice to serve others with or without any formal rank.

Academic experts may not be good at doing what they are experts in themselves, but they are good at explaining the subject matter to others. They write books, teach courses and offer lessons and give steps others can follow.

What good is an idea if it remains an idea? Try. Experiment. Iterate. Fail. Try again. Change the world.

Too many people write books because they want to be a New York Times best-seller. They want the glory and the fame.

Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.