The leader's job is to lead and protect. Not have all the answers, not know everything to do, not to micromanage and tell people what to do or how to do it. A leader's job is to lead and protect. That's their job, and it's the people within the organization - their job is to get the work done.

Leadership is not about the next election, it's about the next generation.

There are two types of claims: those based on hard numbers and those based on slippery numbers.

Hearing is listening to what is said. Listening is hearing what isn't said.

When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.

I've been dogmatic to use myself as a case study.

I never imagined I'd be working with government, or military or politicians or big companies. None of this stuff I'm doing was on any business plan anywhere ever.