Trust is built on telling the truth, not telling people what they want to hear.

Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.

Leadership is not achieved by an individual. Leadership is bestowed by the group.

A good leader takes care of those in their charge. A bad leader takes charge of those in their care.

I never imagined I'd write a book.

Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down.

The most basic human desire is to feel like you belong. Fitting in is important.