Trust is built on telling the truth, not telling people what they want to hear.

A true friend is someone with whom protocol is no longer necessary.

I'm building on purpose. I'm building that tipping point. I'm building that law of diffusion of innovation.

It's better to go slowly in the right direction than go speeding off in the wrong direction.

Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

When you explain to people what you're trying to do, as opposed to just making demands or delegating tasks, you can build instant trust, even if it's just for that short time you're on the phone.

Great leaders don’t try to be perfect. They try to be themselves. And that’s what makes them great.