I only have one why, and my challenge is to make sure the things I say and the things I do remain consistent for as often and as long as possible.

It is better to disappoint people with the truth than to appease them with a lie.

Anyone who achieves any kind of success, however you want to define it, sometimes can't let go of it.

For values or guiding principles to be truly effective they have to be verbs. It's not "integrity," it's "always do the right thing." It's not "innovation," it's "look at the problem from a different angle." Articulating our values as verbs gives us a clear idea - we have a clear idea of how to act in any situation.

Make it about them, not about you.

New ideas need audiences like flowers need bees. No matter how bright and colorful, they will die unless others work to spread them

Leadership is a choice. It's not a rank, it's a choice. I know many people who are at the top of their organization who have authority. We have to do what they say because they have authority over us. But they're not leaders. We wouldn't follow them. They may be at the top of the company but they're not leaders.