All organizations start with WHY, but only the great ones keep their WHY clear year after year.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

Success is when reality catches up to your imagination.

Life changes for the better when we realize that we don't have to know everything and we don't have to pretend we do.

During World War II, the pilot losses were staggering. In some bombing raids, as many as 80% of the planes that left did not return.

Some in management positions operate as if they are in a tree of monkeys. They make sure that everyone at the top of the tree looking down sees only smiles. But all too often, those at the bottom looking up see only asses.

I'm very prescriptive about who I work with.