Some in management positions operate as if they are in a tree of monkeys. They make sure that everyone at the top of the tree looking down sees only smiles. But all too often, those at the bottom looking up see only asses.

Trust is built on telling the truth, not telling people what they want to hear.

Curiosity is essential for progress. Only when we look to worlds beyond our own can we really know if there's room for improvement.

The more you inspire, the more people will inspire you.

Greatness is not born from one success. Greatness is born from persevering through the countless failed attempts that preceded.

Customers will never love a company until its employees love it first.

It is like when a player has a slump, we do not trade them, we coach them. It is the same with our employees. The best leaders come to the aid of their people, whose performance is down. Not come down harder on them.