It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.

Average companies give their people something to work on. The most innovative organizations give their people something to work toward.

When we tell people to do their jobs, we get workers. When we trust people to get the job done, we get leaders.

We invest in things like the future, like our children, like education. In other words, we invest in things that we understand we will not see an immediate return of investment but everybody knows it will have a positive impact and you can easily measure it over the course of time. Your why is exactly the same thing.

During World War II, the pilot losses were staggering. In some bombing raids, as many as 80% of the planes that left did not return.

When someone asks for your time, and you put your phone away to talk to them... that's leadership.

Poor leaders push us towards the goal. Great leaders guide us through the journey.