It's important to slow down, every now and then, for no other reason than to call someone to say 'Hi.' It doesn't have to be a long conversation. Just calling out of the blue does more to let someone know you still care about them than nearly anything else.

Anyone can sell product by dropping their prices, but it does not breed loyalty.

My own career is a case study for what I believe in.

Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.

The irony is, the advertising industry knows everyone hates what they produce. This is why they keep looking for new ways to force people to stay tuned.

Work hard to seem infallible and others will work to find our flaws. Admit our shortcomings and others will work to help us be infallible.

Good marketing speaks to human beings - the way human beings understand and take in information.