It's better to go slowly in the right direction than go speeding off in the wrong direction.

A five minute call replaces the time it takes to read and reply to the original email and read and reply to their reply... or replies. And I no longer spend 20+ minutes crafting the perfect email - no need to.

A parent does not do everything for their kid. A parent that does everything for their kid produces a kid with no self-confidence.

Listening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

We invest in things like the future, like our children, like education. In other words, we invest in things that we understand we will not see an immediate return of investment but everybody knows it will have a positive impact and you can easily measure it over the course of time. Your why is exactly the same thing.

Generosity is doing something for someone else expecting nothing in return.