Good marketing speaks to human beings - the way human beings understand and take in information.

A leader without a title is better than a title without the ability to lead.

People have accused me of only working with good companies. No I don't. I work with some very dysfunctional companies or unbelievably dysfunctional organizations. The people that bring me in know what they're doing won't work for the future. They know they want to change and they want to change for the right reasons. They believe what I believe and that's why they called me.

I'm very prescriptive about who I work with.

The Democrats' response throughout the healthcare debate? Give the people more statistics.

Profit isn't a purpose, it's a result. To have purpose means the things we do are of real value to others.

Authorities act with themselves in mind. Leaders act with others in mind. Authorities take. Leaders give. Authorities die. Leaders live on.