Trust is maintained when values and beliefs are actively managed. If companies do not actively work to keep clarity, discipline and consistency in balance, then trust starts to break down.

Panic causes tunnel vision. Calm acceptance of danger allows us to more easily assess the situation and see the options.

People don't buy what you do; they buy what you stand for.

The U.S. Constitution protects our privacy from the prying eyes of government. It does not, however, protect us from the prying eyes of companies and corporations.

Innovation is not born from the dream, innovation is born from the struggle

I put messages out there that start with why and they talk about what I believe. They go on to demonstrate and give examples. If it resonates with others, those with whom it resonates will share it with their friends and say, "This inspired me. You should watch it. You should read this."

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.