Our vision is only actionable if we share it. Without sharing, it’s just a figment of our imagination.

Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left.

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

If you're not remarkable, you're invisible.

I think most people are inherently interested in how their brain works, in what makes them tick.

Most organizations only focus on WHAT they do and HOW they do it - tactics and strategies - and they aren't even aware that this thing called the WHY exists. Focusing on only two pieces of a three piece puzzle leaves an organization, or a career, inherently out of balance. Being out of balance, only operating on two of the three pieces, shows up in different ways - increased stress, loss of passion, obsession with what your competition is doing, being forced to play the price game, trouble differentiating. These are all signs that the WHY is missing.

We very often confuse personality with leadership.