It is like when a player has a slump, we do not trade them, we coach them. It is the same with our employees. The best leaders come to the aid of their people, whose performance is down. Not come down harder on them.

Our survival depends on our ability to form trusting relationships.

Stories are attempts to share our values and beliefs. Storytelling is worthwhile when it tells what we stand for.

Communication is not about speaking what we think. Communication is about ensuring others hear what we mean.

If you don't understand people, you don't understand business.

I have friends who are majorly into the cosplay culture and have urged me to go to a convention for no other reason than to meet others like me.

The only way to 'find out if it will work out' is to do it.