The cost of leadership is self-interest.

Stories are attempts to share our values and beliefs. Storytelling is worthwhile when it tells what we stand for.

You'll never see the president carry his own luggage, and why? Because even though we know he has luggage, it would reduce his stature if he was too much like us. We need to think of our leaders as being above us, even though they must still relate to us.

Entrepreneurs see the thing they want or need, then try to figure out a process of how to get it. People who shouldn't be entrepreneurs see the standard process they need to go through to get the thing they want or need then decide if they want to go through that process.

People who believe I'm an idiot don't hire me and they don't call.

There are two types of claims: those based on hard numbers and those based on slippery numbers.

Great leaders don't see themselves as great; they see themselves as human.