A true friend is someone with whom protocol is no longer necessary.

When leaders care less about their people, their people will be careless.

I can't stand those people, speakers in a room, they say this all the time, "If I can just help one person in this room, I've done my job." You have an audience of 500 people and your standard of success is one person? That's terrible. If you help one person in the room, you're an abject failure. You have to change something.

When you start with why, which decision you make becomes very easy. It is so hard to do when you may suffer a short term loss or you may lose out on some short term gain. But in the long run it's way more powerful and way more stable.

Unhealthy cultures create addiction. Healthy cultures create social bonds.

We learn most not from all of the things that go right. We learn most when everything goes wrong.

A leader's job is not just to get the best out of their people-a leader's job is to make more leaders.