A true friend is someone with whom protocol is no longer necessary.

We should always choose to work with people we love. They are the ones who will watch our back and our future.

Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.

The hardest part is starting. Once you get that out of the way, you'll find the rest of the journey much easier.

What I'm doing is obeying the law of diffusion of innovations.

If you're interested in a book that will steadily grow and sell for a very long time, I promise you I will give you that.

Wal-Mart's size and scale is so vast they literally have the ability to change the face of the entire country. If Wal-Mart were to make a decision tomorrow to refuse to sell a single product made with partially hydrogenated oils, for example, we'd probably see rates from heart disease decline a few years later. That's how powerful Wal-Mart is.