A true friend is someone with whom protocol is no longer necessary.

There are leaders and there are those who lead. Leaders hold a position of power or influence. Those who lead inspire us.

Pilots, to a large degree, are like salesmen. They have to be confident to be good at their jobs. They have to practice relentlessly and plan out all the scenarios of the things that could happen when they're out there. Nothing is more important than preparation. They are also mighty competitive, both as individuals and as squadrons.

Truly human leadership protects an organization from the internal rivalries that can shatter a culture. When we have to protect ourselves from each other, the whole organization suffers. But when trust and cooperation thrive internally, we pull together and the organization grows stronger as a result.

Too many people write books because they want to be a New York Times best-seller. They want the glory and the fame.

The value of our lives is not determined by what we do for ourselves. The value of our lives is determined by what we do for others.

The trick to balance is to not make sacrificing important things become the norm.