Don't quit. Never give up trying to build the world you can see, even if others can't see it. Listen to your drum and your drum only. It's the one that makes the sweetest sound.

Leadership is not about being a nice person or not a nice person.

Taking a job for the cash is not as important as taking a job for the joy.

Systems and processes are essential to keep the crusade going, but they should not replace the crusade.

We must be clear about where we’re going if we want anyone to help us get there.

Offer someone the opportunity to rebuild a company or reinvent an industry as the primary incentive, and it will attract those drawn to the challenge first and the money second.

People have accused me of only working with good companies. No I don't. I work with some very dysfunctional companies or unbelievably dysfunctional organizations. The people that bring me in know what they're doing won't work for the future. They know they want to change and they want to change for the right reasons. They believe what I believe and that's why they called me.