Communication is not about speaking what we think. Communication is about ensuring others hear what we mean.

Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.

If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

I have friends who are majorly into the cosplay culture and have urged me to go to a convention for no other reason than to meet others like me.

When we have a clear sense of our destination, we can be flexible in the route we take to reach it.

Don't wait for perfection before you start. Start somewhere so you can have something tangible you can work to perfect.

I never set out to do the things I'm doing now.