There are only two ways to influence human behavior: you can manipulate it or you can inspire it.
Simon SinekI couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.
Simon SinekListening is not understanding the words of the question asked, listening is understanding why the question was asked in the first place.
Simon SinekIf someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.
Simon Sinek