Putting yourself first is not selfish. Quite the opposite. You must put your happiness and health first before you can be of help to anyone else.

I'm very prescriptive about who I work with. I'm very clear about what I believe. If they believe what I believe I will work with them. If they say things like, "Convince me we should do this." I walk away.

The Democrats' response throughout the healthcare debate? Give the people more statistics.

Start with why. And work really hard to make sure you're consistent.

Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.

There are two types of claims: those based on hard numbers and those based on slippery numbers.

A boss wants to pay for results, an employee wants recognition for effort. If a boss recognizes effort, they will get even better results.