The cost of leadership is self-interest.
Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.
Too many people write books because they want to be a New York Times best-seller. They want the glory and the fame.
Customers will never love a company until its employees love it first.
Success always takes help. Failure is done alone.
The ad industry thinks their clients are their customers. They think the companies who pay for the production are the ones they are supposed to serve. So the ads they produce make their clients happy... but infuriate the rest of us.