When a player has a slump, we do not trade them, we coach them. It is the same with our employees.

It doesn't matter how much we know, it matters how clearly others can understand what we know.

I don't enjoy eating humble pie; it never tastes good. But I do appreciate it when it happens.

Leaders, whatever the size of their organizations, are those willing to put the interests of other people before their own.

More often than not when we do not like our work, it's not necessarily because of the work itself. But more often because of the people we work with and more importantly because of the lack of leadership. It is amazing how inspired and motivated we can be when we like the people and when we feel like we show up to work because our leaders care about our wellbeing. It is kind of incredible actually.

People don't buy what you do; they buy what you stand for.

I cannot tell you on a day to day basis that there's a return on investment. I can tell you if you stick with it, absolutely in a few months things will start to change. It starts to change slowly. Things start to get a little easier. As the momentum builds it becomes bigger and bigger.