There is a difference between running with all your heart with your eyes closed and running with all your heart with your eyes wide open.

Trust has two dimensions: competence and integrity. We will forgive mistakes of competence. Mistakes of integrity are harder to overcome.

We must all try to empathize before we criticize. Ask someone what's wrong before telling them they are wrong.

It's always the organizations that are resource constrained that come up with the good ideas to win.

My concern is that we live in an economy in which stabbing someone and waiting for them to complain before we remove the knife has become the normal way of doing business. When did we lose sight of the fact that it's not nice to stab people in the first place?

If we were good at everything we would have no need for each other.

Leadership is a choice. It is not a rank.