There are only two ways to influence human behavior: you can manipulate it or you can inspire it.

What good is an idea if it remains an idea? Try. Experiment. Iterate. Fail. Try again. Change the world.

I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

What I'm doing is obeying the law of diffusion of innovations.

True love exists in business. It's when Employee and Employer are amazingly grateful to have each other. We should all have true love at work.

I knew what I did and I knew how I did it, but I didn't know why.

Genius is in the idea. Impact, however, comes from action!