True love exists in business. It's when Employee and Employer are amazingly grateful to have each other. We should all have true love at work.

If we care about the average working American, then Wal-Mart matters. A lot.

If we don't give things a try, nothing will get off the ground.

We think leadership is about rank and power, but better to think of leadership as the responsibility for other human beings. That leadership and rank may not go together. So it manifests in this remarkable way.

Entrepreneurs see the thing they want or need, then try to figure out a process of how to get it. People who shouldn't be entrepreneurs see the standard process they need to go through to get the thing they want or need then decide if they want to go through that process.

What I understand about this concept of why is that it functions exactly the same way as parenting or exercise or any of these things we claim to invest in.

When a player has a slump, we do not trade them, we coach them. It is the same with our employees.