I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

I was never a writer.

If somebody wants to learn their why, either you help them or send them over to their course. All of this stuff helps.

Leading is not the same as being the leader. Being the leader means you hold the highest rank, either by earning it, good fortune or navigating internal politics. Leading, however, means that others willingly follow you—not because they have to, not because they are paid to, but because they want to.

Most years, if you were to ask me how much I make, the genuine answer is that I have no clue. I usually find out the answer to that question once a year, at tax time, when my accountant tells me.

The bad leaders are the ones that push hard so they can gain, who brow beat us so that they can receive the benefit of our hard work, not so we can enjoy the success

The responsibility of leadership is not taken, it is given. Only when others choose to follow us can we truly lead.