I look for the hotels that have figured out the comfortable balance - a modern room that is well designed, and really clean sheets.

Because a true sense of purpose is deeply emotional, it serves as a compass to guide us to act in a way completely consistent with our values and beliefs. Purpose does not need to involve calculations or numbers. Purpose is about the quality of life. Purpose is human, not economic.

Great leaders don't blame the tools they are given. Great leaders work to sharpen them.

Leadership isn't answering the questions others ask. Leadership is asking others to answer their own questions.

Some see risk as a reason not to try. Some see it as an obstacle to overcome. The risk is the same; to try or not depends on your perspective.

Leadership is absolutely about inspiring action, but it is also about guarding against mis-action.

The reason we grow up to be healthy adults is because our parents played this game of giving us responsibility, disciplining us when necessary, letting us try, letting us fail. No matter what we know they are there to support us and see us do well. Leaders are exactly the same.