Organizations should say and do the things they ACTUALLY believe.

Great leaders don't need to act tough. Their confidence and humility serve to underscore their toughness.

You'll never see the president carry his own luggage, and why? Because even though we know he has luggage, it would reduce his stature if he was too much like us. We need to think of our leaders as being above us, even though they must still relate to us.

I think most people are inherently interested in how their brain works, in what makes them tick.

Knowledge is understanding based on what has been studied and learned. Wisdom is understanding based on what has been felt and experienced.

The creatives are rarely professional and the professionals are rarely creative.

Spending time with the military certainly lends itself to some remarkable experiences, and I've been privileged to have had my share.