There's nothing efficient about innovation.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it.

A true friend is someone with whom protocol is no longer necessary.

Leadership is about pointing in the direction, articulating a vision of the world that does not yet exist. Then asking help from others to insure that vision happens.

I never set out to do the things I'm doing now.

If we care about the average working American, then Wal-Mart matters. A lot.

Great companies don’t hire skilled people and motivate them, they hire already motivated people and inspire them. People are either motivated or they are not. Unless you give motivated people something to believe in, something bigger than their job to work toward, they will motivate themselves to find a new job and you’ll be stuck with whoever’s left.