Don't wait for perfection before you start. Start somewhere so you can have something tangible you can work to perfect.

The goal is not to be perfect by the end. The goal is to be better today.

All the perks, all the benefits and advantages you may get for the rank or position you hold, they aren’t meant for you. They are meant for the role you fill. And when you leave your role, which eventually you will, they will give the ceramic cup to the person who replaces you. Because you only ever deserved a Styrofoam cup.

If someone's performance is down we do not say, 'Hey pick up your things here.' We do not yell and scream at them, we say, 'Are you okay?' The idea of putting our financials goal aside for one minute to express empathy for the human being for that work and saying, 'Are you okay?' That is part of the sacrifice.

It's better to have a great team than a team of greats.

Good leadership is always human. It takes time and energy. It is hard work. Which is why good leadership is so special when we find it.

We should never change our minds about where we are going, but always be curious about different ways to get there.