Quality effective leaders have the confidence to trust others to try, succeed, and sometimes to fail.

The responsibility of the company is to help the people, grow as people. If we can do that, then the company will grow as a company.

Any great and inspiring leader or organization that ever existed set out to do something completely unrealistic.

There are only two ways to influence human behavior: you can manipulate it or you can inspire it.

A leader's job is not just to get the best out of their people-a leader's job is to make more leaders.

Trust emerges when we have a sense that another person or organization is driven by things other than their own self-gain.

Knowledge is understanding based on what has been studied and learned. Wisdom is understanding based on what has been felt and experienced.