The quality of a leader cannot be judged by the answers he gives, but by the questions he asks.

It is like when a player has a slump, we do not trade them, we coach them. It is the same with our employees. The best leaders come to the aid of their people, whose performance is down. Not come down harder on them.

Corporate culture matters. How management chooses to treat its people impacts everything - for better or for worse.

I couldn't understand why my productivity went down when I had deliberately made more time available to write. Then I realized it was because I wasn't flying as much.

A friend is an emotional bond, just like friendship is a human experience.

Instead of showing up to let everyone know how great we are, show up to find out how great everyone else is.

If you want to be a great leader, remember to treat all people with respect at all times. For one, because you never know when you'll need their help. And two, because it's a sign you respect people, which all great leaders do.