I never imagined I'd write a book.

Leadership is about making people feel safe. When someone feels heard, they feel safe.

There are leaders, and there are those who lead. Leaders are those who hold a position of power or authority. But those who lead are those who inspire us. And it's those who start with why, that have the ability to inspire those around them or find others who inspire them.

The rank of office is not what makes someone a leader. Leadership is the choice to serve others with or without any formal rank.

Usually what happens is somebody grabs me and they always pull me off to the side. Nobody ever does it publically. They say, "I didn't want to be here." Or, "I don't usually like people like you." Or, "I didn't believe the things you actually talked about would work. I'm here to tell you that you converted me." That happens a lot.

When we point to obstacles we inhibit progress. When we offer solutions we advance.

I was never a writer.