The Democrats' response throughout the healthcare debate? Give the people more statistics.

A good leader shares information, even if they don't know the whole story. Without any information, people create their own, which causes fear and paranoia.

I don't care about convincing the people who think I'm naive or an idiot. I'm interested in how do I inspire the people who are open-minded that there's a different way of seeing the world.

Leadership is absolutely about inspiring action, but it is also about guarding against mis-action.

Every single organization - or career, for that matter - exists on three levels: WHAT you do, HOW you do it and WHY you do it.

Academic experts may not be good at doing what they are experts in themselves, but they are good at explaining the subject matter to others. They write books, teach courses and offer lessons and give steps others can follow.

The goal is not to be perfect by the end. The goal is to be better today.