Effective leadership is putting first things first. Effective management is discipline, carrying it out.

Most learning is social, or what I call the cultural DNA. Everyone knows that word of mouth advertising is the best advertising. That's social learning.

I love interaction with audiences. If were my choice, I would spend most of my time interacting with audiences. Walking around and asking them to challenge me.

Interdependence is a higher value than independence

Most of us think we don't have enough time to exercise. What a distorted paradigm! We don't have time not to. We're talking about three to six hours a week - or a minimum of thirty minutes a day, every other day. That hardly seems an inordinate amount of time considering the tremendous benefits in terms of the impact on the other 162 - 165 hours of the week.

My behavior is a product of my own conscious choices based on principles, rather than a product of my conditions, based on feelings.

Strength lies in differences, not in similarities