In the absence of wake-up calls, many of us never really confront the critical issues of life.
Stephen CoveyIf I were to summarize in one sentence the single most important principle I have learned in the field of interpersonal relations, it would be this: Seek first to understand, then to be understood. This principle is the key to effective interpersonal communication.
Stephen CoveyThe commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.
Stephen Covey