Two people can see the same thing, disagree, and yet both be right. It's not logical; it's psychological.

We can't live without eating, but we don't live to eat.

The highest challenge inside organizations is to enable each person to contribute his or her unique talents and passion to accomplish the organization's purpose.

Most people are basically a victim of the circumstances of their life. They have things like 9/11, they have terrorism threats, they have new war threats, they have economy problems, and they think, 'What can I do? I'm basically a victim.'

Effective communication is built on the cement of trust. And trust is based on trustworthiness, not politics.

Before a performance, a sales presentation, a difficult confrontation, or the daily challenge of meeting a goal, see it clearly, vividly, relentlessly, over and over again. Create an internal "comfort zone". Then, when you get into the situation, it isn't foreign. It doesn't scare you.

Leadership is communicating people's worth and potential so clearly that they come to see it themselves.