In addition to self-awareness, imagination and conscience, it is the fourth human endowment - independent will - that really makes effective self-management possible. It is the ability to make decisions and choices and to act in accordance with them. It is the ability to act rather than to be acted upon, to proactively carry out the program we have developed through the other three endowments. Empowerment comes from learning how to use this great endowment in the decisions we make every day.

You will never be able to truly step inside another person, to see the world as he sees it, until you develop the pure desire, the strength of personal character, and the positive Emotional Bank Account, as well as the empathetic listening skills to do it.

Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.

People are social beings and want interaction and social learning is the primary form of learning, just as word of mouth advertising is the highest form of advertising.

Two people can see the same thing, disagree, and yet both be right. It's not logical; it's psychological.

Will we act upon life, or will we merely be acted upon?

Perhaps a sense of possessing needs to come to come before a sense of genuine sharing.