The bottom line is, when people are crystal clear about the most important priorities of the organization and team they work with and prioritized their work around those top priorities, not only are they many times more productive, they discover they have the time they need to have a whole life.

It's easy to say ''no!'' when there's a deeper ''yes!'' burning inside.

When you really listen to another person from their point of view, and reflect back to them that understanding, it's like giving them emotional oxygen.

To judge someone before understanding that person is a form of human rejection and feeds upon itself. It intensifies personal insecurities, necessitating more judgment (prejudice) and less understanding. The processes continue in this vicious cycle.

Writing is another powerful way to sharpen the mental saw. Keeping a journal of our thoughts, experiences, insights, and learnings promotes mental clarity, exactness, and context.

We see the world, not as it is, but as we are──or, as we are conditioned to see it.

To begin with the end in mind means to start with a clear understanding of your destination. It means to know where you're going so that you better understand where you are now and so that the steps you take are always in the right direction.