Trust is the highest form of human motivation.

In the space between stimulus (what happens) and how we respond, lies our freedom to choose. Ultimately, this power to choose is what defines us as human beings. We may have limited choices but we can always choose. We can choose our thoughts, emotions, moods, our words, our actions; we can choose our values and live by principles. It is the choice of acting or being acted upon.

Every person in the organization must change inside their hearts and minds, so that they themselves become principle centred.

One thing about trust is that everyone's for it.

None of us see the world as it is but as we are, as our frames of reference, or maps, define the territory.

To focus on technique is like cramming your way through school. You sometimes get by, perhaps even get good grades, but if you don't pay the price day in and day out, you'll never achieve true mastery of the subjects you study or develop an educated mind.

If you want to get something done, give it to a busy man.