Anything less than a conscious commitment to the important is an unconscious commitment to the unimportant.

It's not what people do to us that hurts us. In the most fundamental sense, it is our chosen response to what they do to us that hurts us.

If we spend most of our time concerned about things we cannot truly directly influence, what we can influence will be reduced. If we spend our energies on those things over which we can expect positive results, we will expand our influence.

'In empathic listening you listen with your ears, but you also, and more importantly, listen with you eyes and with your heart. You listen for feeling, for meaning. You listen for behaviour. You use your right brain as well as your left. You sense, you intuit, you feel.' ... 'You have to open yourself up to be influenced'.

Synergy is everywhere in nature. If you plant two plants close together, the roots commingle and improve the quality of the soil so that both plants will grow better than if they were separated. If you put two pieces of wood together, they will hold much more than the total weight held by each separately. The whole is greater than the sum of its parts. One plus one equals three or more.

When you have a challenge and the response is equal to the challenge, that's called 'success'. But once you have a new challenge, the old, once-successful response no longer works. That's why it is called a 'failure'.

By centering our lives on correct principles and creating a balanced focus between doing and increasing our ability to do, we become empowered to the task of creating effective useful and peaceful lives.