The role of the leader is to foster mutual respect and build a complementary team where each strength is made productive and each weakness irrelevant.

Most people struggle with life balance simply because they haven't paid the price to decide what is really important to them.

The commitments we make to ourselves and to others, and our integrity to those commitments, is the essence and clearest manifestation of our proactivity.

Reducing children to a test score is the worst form of identity theft we could commit in schools.

A cardinal principle of Total Quality escapes too many managers: you cannot continuously improve interdependent systems and processes until you progressively perfect interdependent, interpersonal relationships.

It takes humility to seek feedback. It takes wisdom to understand it, analyze it and appropriately act on it.

Everyone has values; even criminal gangs have values. Values govern people's behavior but principles govern the consequences of those behaviors.