Empathic listening is so powerful because it gives you accurate data to work with. Instead of projecting your own autobiography and assuming thoughts, feelings, motives and interpretation, you're dealing with the reality inside another person's head and heart. You're listening to understand. You're focused on receiving the deep communication of another human soul.

Most leaders would agree that they’d be better off having an average strategy with superb execution than a superb strategy with poor execution. Those who execute always have the upper hand.

The need to leave a legacy is our spiritual need to have a sense of meaning, purpose, personal congruence, and contribution.

A moment of choice is a moment of truth.

You think effectiveness with people and efficiency with things.

We may find it convenient to live with the illusion that circumstances or other people are responsible for the quality of our lives, but the reality is that we are responsible-response-able-for our choices.

Success is when you realize obstacles you face are challenges to help you become better - and your response equals the challenge.